By accessing or purchasing from this website, you agree to the terms outlined below. Please read them carefully.

All products sold are provided by Pointer Machine Works LLC / Pointer Golf Co. (“we,” “us,” “our”).
We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time. Continued use of the site constitutes acceptance of those changes.

Many of our products are precision-manufactured, small-batch, or made-to-order.

• Minor cosmetic variations may occur due to machining, finishing, coating, or material characteristics.
   
• These variations are not considered defects and do not qualify for returns.
   

All product descriptions, images, and specifications are provided as accurately as possible, but we reserve the right to make improvements or changes without notice.

All prices are listed in USD.
Applicable sales tax is calculated at checkout based on shipping address and local regulations.

We reserve the right to:

• Correct pricing errors
   
• Cancel or refuse orders resulting from pricing or inventory mistakes
   

• Orders typically ship within [2-3] business days, unless otherwise stated.
   
• Custom or made-to-order items may require additional lead time.
   

• Shipping methods and costs are shown at checkout.
   
• Once an order is shipped, tracking information will be provided via email.
   

Once a package is marked as delivered by the carrier, responsibility transfers to the customer.
We are not responsible for delays, losses, or damage caused by the carrier, weather, or incorrect shipping information provided by the customer.

We stand behind our workmanship — but due to the nature of our products, returns are limited.

We will gladly accept returns only if:

• The item arrives damaged
   
• The item is defective
   
• We shipped the wrong item
   

In these cases:

• We will cover return shipping
   
• You may receive a replacement or refund, at our discretion
   

You must contact us within 7 days of delivery with photos and order details.

We do not accept returns for:

• Buyer’s remorse
   
• Incorrect selection (length, options, specs, etc.)
   
• Normal wear or use
   
• Cosmetic variation inherent to manufacturing
   
• Items damaged due to misuse or modification
   
• Custom or personalized items
   

All sales are final unless the issue is the result of our error.

Orders may only be canceled before manufacturing or fulfillment begins.
Once production has started, orders cannot be canceled.

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Our total liability shall not exceed the purchase price of the product in question.

All content on this site — including images, text, designs, logos, and product designs — is the exclusive property of Pointer Machine Works LLC / Pointer Golf Co.
Unauthorized use or reproduction is prohibited.

These terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.